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  1. How do I contact Nike for service in the United States? Please contact Nike USA Consumer Affairs at 1-800-344-6453 (Monday-Friday, 7:00am - 4pm Pacific Time) for assistance in the USA.  
  2. Why should I register to be a member on NikeStore.com? Our members enjoy great benefits and personalized services, including: FREE SHIPPING on orders of $100 or more* (excludes NIKEiD) FREE RETURNS AND EXCHANGES on all orders, including NIKEiD ...
  3. How do I request a sponsorship or donation from Nike? Nike Corporate Giving has an online product donation proposal application process. In order for your request to be considered, we ask that you log on to NikeDonations.com , review the requirements...
  4. What is Nike's mission statement? Our Mission: To bring inspiration and innovation to every athlete * in the world . * "If you have a body, you are an athlete." The asterisk is a quote from Bill Bowerman . Who is he? Legendary track...
  5. How do I contact Nike for service in Australia? If you are looking for Nike Company information, please visit the Nike corporate site at http://www.nikebiz.com . For online order assistance, please visit the NikeStore.com.au Contact Us page...
  6. How do I return a product purchased at a Nike Retail Store? A Nike Retail Store is a NIKETOWN, Nike Store, Nike Running Store, Nike Factory Store, or Nike Clearance Store. If you need to return an item purchased at a Nike Retail Store, you must return it to a...
  7. What is Nike's corporate phone number and U.S. mailing address? You can contact Nike USA Consumer Affairs at 1-800-344-6453 (Monday-Friday, 7:00am-4:00pm Pacific Time) with questions to corporate matters (Sponsorship/Donations, Idea/Invention...
  8. How do I get an account to sell Nike products? To apply for a Nike USA Retail account, please click here to download the Application Packet , then follow the instructions. Upon return of a COMPLETE Application, the Application will be placed...
  9. How do I take care of my Nike shoes? Here are some cleaning instructions for Nike footwear: Nylon and Canvas shoes : Using a soft cloth, gently scrub the uppers using mild soap and cold water. Air dry. Do not bleach or use harsh...
  10. What do the terms Pronation, Over-Pronation and Supination mean? These terms simply describe the motion of the foot during walking or running. Pronation and supination are normal, desired biomechanics motions of the foot.  However, problems or injuries can...
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